cx optimized_开云注册—开云app下载
every day, you are asked to balance the competing priorities of improved satisfaction with lower costs. we're here to help.
with our customer experience bpo, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, ai operations, and trust and safety solutions. the result: customer experiences that feel human even when they are not.
cx solutions as unique
as your brand._开云注册—开云app下载
custom built to solve your specific challenges.
happy customers, happy outcomes.
customers want a lot. we deliver more.
every channel. in sync. all the time.
gain a competitive advantage through automation.
find and engage customers across all channels.
understand your customers on a deeper level.
cx solutions as unique
as your brand._开云注册—开云app下载
custom built to solve your
specific challenges.
when it comes to your customers, only the best will do._开云注册—开云app下载
we combine leading technology partnerships
and the cx expertise to enable your success.
customer support helps
slash wait times by 97%_开云注册—开云app下载
ttec empowered a health benefits company to handle more calls, better and faster.
messaging saves the day with faster support and increased productivity_开云注册—开云app下载
faced with high call volume, a major bank deployed an ai-powered messaging solution, successfully deflecting calls, increasing employee productivity, and improving csat.
cx insights for every
step of your journey._开云注册—开云app下载
learn what we've learned from a resource
library that's as agile as we are.
designing for cx: start with the plan
building for cx: end-to-end possibilities
operating for cx: elevate experiences
cx insights for every
step of your journey._开云注册—开云app下载
learn what we've learned from a resource
library that's as agile as we are.
designing for cx: start with the plan
building for cx: end-to-end possibilities
operating for cx: elevate experiences
globally
the agility of small. for 40 years, our business has been helping companies make their customers happy. we serve millions of customers every day in 6 continents, across 80 centers, in over 50 languages with our 60,000 employees.